UVA researchers with technical questions or questions about accounts and allocations should use our issue tracking system (requires NetBadge)
General questions should be sent to firstname.lastname@example.org
The University of Virginia Advanced Research Computing Services (ARCS) office can be reached by phone at (434) 982-2086. Our offices are located at 1023 Millmont Street, North Grounds at the University of Virginia, Charlottesville. Our mailing address is:
P.O. Box 400231
Charlottesville, Virginia 22904-4231
The HPC cluster (Rivanna) is housed in a secure, temperature-controlled facility located off of Old Ivy Road. Tours of the cluster are available to members of the UVA community and are given roughly once a month during the regular academic year. To schedule a tour, please use our cluster tour contact form.